1. Introduction

PolicyForges, Inc. ("PolicyForges," "we," "our," or "us") uses cookies and similar tracking technologies on our website and platform at policyforges.io (the "Platform"). This Cookie Policy explains what cookies are, how we use them, what choices you have regarding cookies, and further information about cookies.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide analytics information to website owners. Cookies are not harmful and do not contain any personally identifying information in most cases.

In addition to cookies, we may also use web beacons (also known as pixel tags), local storage, session storage, and similar technologies that store and access information on your device. We refer to all these technologies collectively as "cookies" throughout this policy.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They are typically set in response to your actions, such as logging in, setting preferences, or completing forms. Without these cookies, services you have requested cannot be provided.

Session Authentication Tokens: Maintain your authenticated session when logged into the Platform.
Security Tokens: Protect against cross-site request forgery (CSRF) attacks.
Load Balancing: Distribute requests across our server infrastructure for performance and stability.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preferences, timezone settings, and UI configuration choices.

Language and locale preferences
Platform theme and display settings
Dashboard layout preferences
Recently accessed policy documents

3.3 Analytics Cookies

These cookies collect aggregated, anonymized information about how visitors use our Platform. We use this data to improve the performance, features, and user experience of our Services.

Usage Analytics: Track page views, feature usage, navigation patterns, and session duration.
Error Monitoring: Identify and diagnose technical issues and performance bottlenecks.
Product Intelligence: Understand which features are most valuable to help us prioritize improvements.

3.4 Marketing Cookies

These cookies are used on our marketing website (policyforges.io) to measure the effectiveness of our advertising campaigns and to show relevant content to prospective customers. These are not placed within the authenticated Platform environment.

Campaign attribution tracking
Conversion event measurement
Retargeting and remarketing support

4. Third-Party Cookies

We work with third-party service providers who may also place cookies on your device when you visit our website. These include:

Google Analytics: Web analytics to understand visitor behavior and improve our website.
Intercom: Customer support and communication tools within the Platform.
Stripe: Secure payment processing for subscription billing.
HubSpot: Marketing automation and CRM for our sales and marketing communications.

Third-party cookies are governed by the respective third parties' privacy policies. PolicyForges does not control these cookies and encourages you to review the privacy policies of these providers.

5. Cookie Duration

Session Cookies: Temporary cookies that expire when you close your browser or end your session.
Persistent Cookies: Cookies that remain on your device for a defined period (typically 30 days to 2 years) or until you manually delete them.

6. Your Cookie Choices

6.1 Cookie Consent Banner

When you first visit policyforges.io, we present a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking "Cookie Settings" in the footer of our website.

6.2 Browser Settings

You can configure your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Instructions for managing cookies vary by browser:

Google Chrome: Settings → Privacy and Security → Cookies
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and Site Permissions

Note: Disabling certain cookies may impair the functionality of the Platform and limit your ability to use some features.

6.3 Do Not Track

Some browsers include a "Do Not Track" (DNT) signal. We honor DNT signals where technically feasible and will not set non-essential tracking cookies when a DNT signal is detected.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or changes in applicable regulations. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies, please contact:
PolicyForges — Privacy Team
Email: privacy@policyforges.io